Contact information

We're Here to Help

At xelto.shop, we are passionate about supporting your fitness and recovery journey. Whether you have questions about the density of our yoga foam rollers, need advice on muscle recovery techniques, or require assistance with your order shipping to the UK, our team is ready to assist you.

Get In Touch

Since our headquarters is located in the United States (Washington) and we serve customers in the United Kingdom, please note the time difference (we are approx. 8 hours behind the UK). We strongly recommend contacting us via email for the fastest and most detailed service. We strive to respond to all inquiries within 24 hours.

1. Customer Support Email For the fastest response, please email us. This allows us to check your order status or provide specific product specifications.

• Email: support@xelto.shop

2. Phone Support

• Phone Number: +1 346-470-1892
• Note: This is a US-based number. International calling charges may apply depending on your provider in the UK. If we are unable to answer due to time zone differences (we might be sleeping while you are starting your day!), please leave a voicemail or send us an email.

3. Mailing Address

• Company Name: xelto.shop
• Address: 4122 212th St SW Apt A203, Mountlake Terrace, WA 98043-3500, USA

4. Business Hours Our support team operates on Pacific Standard Time (PST).

• Monday - Friday: 9:00 AM - 5:00 PM (PST)
• For our UK customers: We typically begin processing inquiries during your late afternoon or evening.